Responsible Gaming

Online casino games are based on chance, and outcomes cannot be predicted or controlled. There is no strategy that guarantees a win, and past results do not influence future results. A losing session does not make a win more likely, while a winning session does not mean that further play will continue to produce a positive result. Treat every stake as money that may be lost before you begin.

Responsible gaming means making decisions in advance and keeping to them. Decide how much time and money you are comfortable spending, and do not increase those amounts because of a loss or an unexpected win. Gambling should never affect rent, mortgage payments, household bills, food, transport, education, savings or other essential expenses.

• Only gamble with money you can afford to lose.
• Set a spending limit before you start and stop when you reach it.
• Set a time limit and take regular breaks away from the screen.
• Do not borrow money, use credit intended for essential expenses or sell possessions to gamble.
• Do not chase losses by increasing your stakes or continuing for longer than planned.
• Avoid gambling when you are upset, stressed, tired, affected by alcohol or affected by other substances.
• Keep gambling separate from bills, savings and other financial commitments.
• Remember that a win is not a reason to increase your budget.

It can help to keep a simple record of deposits, stakes, wins, losses and time spent playing. Reviewing this information may give you a clearer view of your actual gambling activity. Checking your bank and account statements regularly can also help you notice changes in spending that may otherwise be easy to overlook.

Limits are practical tools that can help you stay within the boundaries you have chosen. Depending on the features available on your account, you may be able to request or apply controls relating to deposits, wagering, losses, session time or account access. Read the terms of any limit carefully before confirming it, including how long it applies and whether it can be changed.

Useful controls

• A deposit limit can restrict the amount added to your account over a selected period.
• A spending or loss limit can help you manage the amount you are prepared to risk.
• A session reminder can prompt you to check how long you have been playing.
• A time-out can provide a temporary break from gaming.
• Self-exclusion can prevent access to gambling for a chosen period or until a further review, subject to the applicable process.
• Account closure can be considered where taking a longer-term break is more suitable.

Choose limits before gambling, rather than waiting until you are already playing. A limit should be realistic, affordable and based on your personal circumstances. Do not set a limit using money needed for daily living or by assuming that future winnings will cover the cost.

If you feel that a limit is no longer enough, or you are repeatedly trying to work around it, stop playing and consider a time-out or self-exclusion. Requests for stronger restrictions should be taken seriously. Any account changes may be subject to applicable rules, verification requirements and processing conditions. A limit is a support tool, not a guarantee that gambling will remain risk-free.

If you share a device, payment method or living space with another person, take steps to keep your account secure. Use your own login details, do not allow anyone else to gamble through your account and do not use another person’s account. Account access controls are most effective when they are supported by honest communication and careful management of passwords and devices.

Gambling harm can develop gradually, and it may not always be obvious at first. You may wish to pause and review your behaviour if gambling is taking more time, money or attention than you intended. Concern is also relevant when other people have noticed a change, even if you do not yet feel ready to describe it as a problem.

• Thinking about gambling often or feeling restless when you cannot play.
• Increasing stakes or playing for longer to achieve the same excitement.
• Trying to win back money after a loss.
• Hiding gambling, deposits, losses or account activity from family or friends.
• Borrowing money, missing payments or experiencing financial stress because of gambling.
• Neglecting work, study, relationships, health or everyday responsibilities.
• Feeling anxious, guilty, irritable or low after gambling.
• Attempting to stop or cut back but finding it difficult to do so.
• Using gambling to escape problems, loneliness, stress or difficult emotions.
• Continuing to play despite recognising negative effects.

If any of these signs feel familiar, take action early. Stop gambling for the moment, use an available time-out or self-exclusion option, and speak with someone you trust. You do not need to wait until a financial crisis or another serious consequence occurs before seeking help. A confidential conversation with a qualified support service can help you understand your options and make a plan.

Support is also available for family members, friends and other people affected by someone else’s gambling. If you are worried about another person, choose a calm time to explain what you have noticed, avoid blame and encourage them to seek professional assistance. Protect your own finances and wellbeing, and do not take on gambling debts or provide money to continue gambling.

Australian players can seek free or confidential information from recognised gambling-help services, including Gambling Help Online and services provided in their state or territory. These services may offer counselling, practical guidance, financial support information and help with self-exclusion or other protective measures. Availability and access arrangements can vary, so use the current information published by the relevant service.

You can also speak with a general practitioner, psychologist, financial counsellor or another qualified professional. A trusted friend or family member may help you take the first step, but professional advice can be especially useful when gambling has affected debt, relationships, mental health or other areas of life.

If gambling is connected with thoughts of self-harm, immediate danger or a serious mental health crisis, stop gambling and seek urgent assistance through Australian emergency services or a crisis support provider. Your safety comes first. Do not remain alone with an immediate risk.

Our approach

Spinit Casino provides responsible gaming information to help players make informed choices. We may provide account tools, information and processes designed to support breaks, limits and self-exclusion, subject to the features available and the applicable terms. These tools should be used together with personal budgeting, secure account practices and independent support where appropriate.

We cannot remove the risks associated with gambling or guarantee that a player will not experience harm. Players are responsible for using available controls, keeping their account information secure and complying with the applicable account terms. If you believe your gambling is becoming difficult to control, the safest choice is to stop playing and seek support rather than trying to manage the situation through further gambling.

For more information about account restrictions, breaks or self-exclusion, review the relevant account options and terms. If you are under 18, do not create or use a gambling account. Parents and carers should use device controls, payment safeguards and account security measures to help prevent access by minors.